Processing Your Credit Card Order
Your order will be reviewed for accuracy and processed upon receipt. If there is a problem with your order, you will be immediately notified by telephone or email. Credit card processing is conducted internally after your order has been reviewed for accuracy. Due to their weight and size, all construction racks must be ordered and shipped via FedEx Ground Service only. Coupon Codes and Free Promotional Items are not valid with Awesome Deals! Items.
Free UPS Ground Shipping Program
Free FedEx Ground Shipping on purchases over $99 applies to the following brands: DeWalt, Gear Up, Hauler, Kuat, Malone, Mirage, Reese, Rhino, Rocky Mounts, Saris, Softride, Sport Rack, Thule, TracRac, Vantech, Whispbar and Yakima. Our Free FEDEX Ground Shipping offer excludes Thule and Yakima Cargo Baskets, BackRack, System One and Vanguard Products. All orders are shipped via FEDEX except to U.S. Military addresses. Because the U.S. Military only delivers via U.S. Mail, the free FEDEX Ground Shipping program does not apply to U.S. Military Addresses. U.S. Military Personnel orders must be ordered, and will be sent via parcel post. Free FedEx Ground Shipping does not apply to Alaska or Hawaii.
Although it is not always possible, our goal is to ship all orders by the end of the next business day. Example: Orders received on Monday will ship on Tuesday, orders received on Friday will ship on Monday, etc. Since Saturday is not considered a business day, expedited packages are not shipped or delivered on Saturday. FEDEX Ground Home Delivery packages may be delivered on Saturday. Cargo boxes and BackRack products may experience a 2-3 day shipping delay. Hawaii and Alaska customers must choose 2nd Day Air as their shipping method. With the exception of U.S. Military addresses, we do not ship outside of the 50 United States.
Security and Privacy
All information you provide will be held in strict confidence. We will not sell, trade or pass on any personal or business information provided by our customers.