"While my order did not turn out as I had planned, for delivery the day before my vacation. Circumstances were what they were, and my order did not come as I had planned and it was my fault that my expectations of a great ski vacation were dashed.
Overall, Rack Warehouse went above and beyond what I expect and it felt like they had my back. They contacted me immediately following my order, with questions, concerns and current order status. In short, they hit the ball out of the park.
I recommend them and will return for my next rack purchase.
- by Mark P. from Mesquite, NV
"Delivery was fast and the informational video was excellent for my Yakima bike rack.
- by Joel E. from Lake Stevens, WA
"When I needed a new kayak rack for my car I chose to order from Rack Warehouse because they had the best prices I'd found, their YouTube videos did an excellent job of demonstrating installation and use of the racks, and they were "local," being just one state over from me. They earned my loyalty when the delivery driver misdelivered my package. I emailed Rack Warehouse about the missing order and they shipped a replacement out the very next day. Excellent communication and top notch service all the way.