"Good communications on manufacturer delay (direct ship from manuf), and items arrived sooner than predicted anyway. They had a Malone discount that automatically applied - sweet! Smooth transaction, no issues. I'd order from them again in a heartbeat.
- by Patricia P. from Duluth, MN
"Excellent experience with my order. Needed to contact them once before ordering and twice after and they always responded right away. Excellent customer service!!!
- by Vince M. from West Grove, PA
"They had the rack I wanted on sale for a great price. When I tried to place the order it wouldn't go through. When I tried again the next day the rack was no longer on sale. I called them, explained the situation, and an extremely nice guy said "no problem" and gave me the rack for the sale price. It shipped quickly and I received it via FedEx within three days. Great customer service and great price. Very happy with The Rack Warehouse. I recommend them to everyone.