"Rack Warehouse-- The real thing!
First of all, a human being answers the phone, that's right, a person with a name. No more buttons to push, just say "hello" and tell 'em what you called for.
Then, they know their stuff. They know what they sell, and they have great advice and customer service. And, best of all, if you don't know your way around a roof rack and a bumper, and you order the wrong stuff, they take it back!
One more thing--- I ordered by phone on a Thursday, it was delivered to me the next day in Illinois.
- by Tom A. from Evanston, IL
"I am very satisfied with their products and service. I did a lot of research before purchasing landing pads for my Yakima Roof Rack kit that I bought. You cannot be there prices anywhere. I believe it was only 2 hours later when rack Warehouse customer service called me just to verify that I purchased the right product for my system. This just shows there commitment to customer satisfaction. I will be purchasing more items from rack warehouse. Thank you guys very much.
- by Eric B. from Garner, NC
"Excellent and prompt service. They communicated every step of the way on my order.