"I put off buying the Rack and Roll due to the price.... that delay was silly and a mistake! Ordered the 66" from RackWarehouse on July 9th. It arrived July 14th ! Wonderful customer service! I also got the tongue extension and spare tire. RackWarehouse had it all boxed in a consolidated way into 3 boxes. Putting it together was really easy! About 3 hours. No problems at all. I used it with a canoe today for the first time...... WOW.... I'll be able to paddle a lot now that I don't have to get it up on the truck roof! What a wonderful product! I only wish I got it last year ! Don't delay... just do it ! lol
- by James R. from Raleigh NC
"I ordered my rack online and received an email a few days later informing me that it was out of stock. I really appreciated the call for several reasons: first because they had not charged my credit card since the rack was out of stock, and secondly because I was not left waiting assuming the rack was its way when it wasn't. I think that was just good customer service. But it didn't stop there, when the rack came in stock, I received another email asking how I wanted it shipped. This again was good customer service because it gave me an option to pay for and expedited shipment if I needed the rack immediately. Over all, as you can tell from my rating, I was very pleased with the service I received and equally pleased with the product.
- by K. D. from Fallbrook, CA
"I have bought from Rack Warehouse twice. Shipping is fast, prices are good. I am a happy customer. Had some questions on the last order and got a quick response.
- by Don H. from Mesa, AZ
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