"They had the rack I wanted on sale for a great price. When I tried to place the order it wouldn't go through. When I tried again the next day the rack was no longer on sale. I called them, explained the situation, and an extremely nice guy said "no problem" and gave me the rack for the sale price. It shipped quickly and I received it via FedEx within three days. Great customer service and great price. Very happy with The Rack Warehouse. I recommend them to everyone.
- by Barry G from Venice, FL
"I am very satisfied with their products and service. I did a lot of research before purchasing landing pads for my Yakima Roof Rack kit that I bought. You cannot be there prices anywhere. I believe it was only 2 hours later when rack Warehouse customer service called me just to verify that I purchased the right product for my system. This just shows there commitment to customer satisfaction. I will be purchasing more items from rack warehouse. Thank you guys very much.
- by Eric B. from Garner, NC
"I was trying to determine which style of bike carrier would best suit our needs and getting more and more confused as I read more and more articles and reviews. I called The Rack Warehouse and the person I spoke with was great! He answered all of my questions, explained the differences, what type of hitch worked best for what we wanted, and he didn't seem to mind explaining things. I decided on one of his recommended picks based on what we wanted, ordered it, and it showed up two business days later in Virginia. Great experience - I've already recommended them to a colleague. Thanks!!