"I was trying to determine which style of bike carrier would best suit our needs and getting more and more confused as I read more and more articles and reviews. I called The Rack Warehouse and the person I spoke with was great! He answered all of my questions, explained the differences, what type of hitch worked best for what we wanted, and he didn't seem to mind explaining things. I decided on one of his recommended picks based on what we wanted, ordered it, and it showed up two business days later in Virginia. Great experience - I've already recommended them to a colleague. Thanks!!

- by Maurita S. from Arlington, VA

"You guys are great !!! A big thank you!!!! This is the first time that I received a product that assembled without any issues. It blew me away the way, every piece of the trailer was delivered as expected and it appears you really checked to ensure all was good before shipping!!! WOW Thank you and please feel free to post this as you see fit!! I am the happiest customer!

- by Robert W. from Kure Beach, NC

"When I needed a new kayak rack for my car I chose to order from Rack Warehouse because they had the best prices I'd found, their YouTube videos did an excellent job of demonstrating installation and use of the racks, and they were "local," being just one state over from me. They earned my loyalty when the delivery driver misdelivered my package. I emailed Rack Warehouse about the missing order and they shipped a replacement out the very next day. Excellent communication and top notch service all the way.

- by Steven H. from Springfield, MA