"Great prices on Yakima rack parts & helpful staff. I had a question about whether the items I wanted would fit correctly on my vehicle. Called customer service & they answered the phone on a couple rings and answered my questions. Product arrived 3 days later. Couldn't have gone better.

- by David B. from Saint Paul, AR

"I ordered my rack online and received an email a few days later informing me that it was out of stock. I really appreciated the call for several reasons: first because they had not charged my credit card since the rack was out of stock, and secondly because I was not left waiting assuming the rack was its way when it wasn't. I think that was just good customer service. But it didn't stop there, when the rack came in stock, I received another email asking how I wanted it shipped. This again was good customer service because it gave me an option to pay for and expedited shipment if I needed the rack immediately. Over all, as you can tell from my rating, I was very pleased with the service I received and equally pleased with the product.

- by K. D. from Fallbrook, CA

"You guys are great !!! A big thank you!!!! This is the first time that I received a product that assembled without any issues. It blew me away the way, every piece of the trailer was delivered as expected and it appears you really checked to ensure all was good before shipping!!! WOW Thank you and please feel free to post this as you see fit!! I am the happiest customer!

- by Robert W. from Kure Beach, NC