"Friendly and knowledgeable customer service.

- by Hannah C. from USA

"When I needed a new kayak rack for my car I chose to order from Rack Warehouse because they had the best prices I'd found, their YouTube videos did an excellent job of demonstrating installation and use of the racks, and they were "local," being just one state over from me. They earned my loyalty when the delivery driver misdelivered my package. I emailed Rack Warehouse about the missing order and they shipped a replacement out the very next day. Excellent communication and top notch service all the way.

- by Steven H. from Springfield, MA

"They had the rack I wanted on sale for a great price. When I tried to place the order it wouldn't go through. When I tried again the next day the rack was no longer on sale. I called them, explained the situation, and an extremely nice guy said "no problem" and gave me the rack for the sale price. It shipped quickly and I received it via FedEx within three days. Great customer service and great price. Very happy with The Rack Warehouse. I recommend them to everyone.

- by Barry G from Venice, FL