Customer Reviews
Read honest reviews from real customers about our automotive racks, carriers, and accessories. Their experiences help guide your purchase decisions.
421
Total Reviews
4.9
Average Rating
91%
5-Star Reviews
Customer Reviews
based on 421 reviews
Showing 12 of 421 reviews
5
Kenneth Owen
verified purchase
5 days ago
Fast efficient and
Fast efficient and correct
5
Luis Rivera
verified purchase
6 days ago
The fit for the yakima baseline rack
The fit with the yakima baseline rack for my sportage bare roof was exactly on point with every detail, it works great and love the design too,would recommend they're service for sure.

5
Lori Pettengill
verified purchase
7 days ago
Very accommodating and prompt
Very accommodating and prompt.
5
Norman Brzezinski
verified purchase
7 days ago
Very reliable a promt
Very reliable a promt service
5
Chris Riesgaard
verified purchase
7 days ago
Great
Great service!!
5
William Hulka
verified purchase
8 days ago
Fast shipping
Fast shipping, great customer care even though I didn't need them, they called to confirm a couple technical order items.
5
Jason Walny
verified purchase
8 days ago
Seem to actually care about getting you the correct parts for your vehicle.
Shipping was so fast I think it showed up the next day on one order. But being 2 hours from their location helps. They also took the time to correct an order they noticed might not fit my vehicle and contacted me making sure I ordered an item that would correctly fit. Which saved me from potentially getting something that wouldnt fit and having to deal with doing an exchange



5
Barbara Garcia
verified purchase
14 days ago
Excellent accurate advice on the specific cross bars needed for my roof top tent
Excellent accurate advice on the specific cross bars needed for my roof top tent, Thanks!
5
JAMES MIZE
verified purchase
14 days ago
Great customer service!
Product purchased was on sale and Rack Warehouse ran out so delivery was delayed. HOWEVER, customer service was great and they expedited getting my product to me in a timely manner. Overall great service. I will not hesitate to use this company again.
4
Tim Morgan
verified purchase
15 days ago
Everything was good except I didn’t receive the correct installation instructions
Everything was good except I didn’t receive the correct installation instructions. Nick in customer service was able to send me the correct ones..
5
Nancy Dennis
verified purchase
15 days ago
Unfortunately it started off bad when they realized they had ordered the wrong Thule pads but were
Unfortunately it started off bad when they realized they had ordered the wrong Thule pads but were quick to reschedule. It was done in a very efficient manner and the staff is always friendly polite
5
aaron redman
verified purchase
15 days ago
Great price on a Thule rack that I have had my eye on for a while
Great price on a Thule rack that I have had my eye on for a while. I appreciated the free and prompt shipping