Customer Reviews

The surf pads were received promptly and were accurately described.

Website is good, straightforward and easy to use. After the order got a call from a team member saying something was going to delay, or they could help me select comparable alternatives.

I found the item I wanted and it was clear in the pictures. I tried to order a silver bar, but they called a;d said it was out of stock. If I wanted a black bar the had 8t I; stock and would send it out the next day. Ber6 Lea’s at on the phone!

notified me with a delay and asked if I still wanted to place my order. I liked the communication.

Great customer service , very helpful! Took the time to figure out the answer to questions they didn’t know

Great fast service

We had a little bit of miscommunication in the beginning but everything got resolved. They took great care of me and even expedited my rack so I could install it before my trip. Great service!

Great product knowledge and even better attitudes regarding customer service!!

great products prompt delivery no hassles

They helped me order and install 3 System One truck racks. Super helpful and great to work with!

I ordered a Thule roof rack and received it without any drama. When I went to install it, I was missing a stud bolt. Called Thule and got directed to call the store or submit a warranty claim. Thule doesn’t stock individual parts in the US. I called the Rack Warehouse and they took care of it. Good experience overall, for missing a part.

Great customer service and my order was delivered even faster than they said. Extremely satisfied.