Customer Reviews
Read honest reviews from real customers about our automotive racks, carriers, and accessories. Their experiences help guide your purchase decisions.
446
Total Reviews
4.9
Average Rating
91%
5-Star Reviews
Customer Reviews
based on 446 reviews
Showing 12 of 446 reviews
5
Zaheer Rafiq
verified purchase
5 days ago
Excellent customer support from selecting the right product to help with installation
Excellent customer support from selecting the right product to help with installation.
5
Travis Thomson
verified purchase
6 days ago
Purchased Thule Bars
Purchased Thule Bars. The item arrived quickly and the Tech staff were super helpful when contacted about a question I ran into during the installation of the rack. I highly recommend the Rack Warehouse!
3
Lev Hojda
verified purchase
7 days ago
Folks who answered the phone were helpful
While the folks who answered the phone were generally helpful, my order took a long time to arrive. A couple of proactive updates would have been helpful and keep me from wondering if you even received my order.
5
Bob Clark
verified purchase
7 days ago
Excellent experience
Excellent experience. Great website and purchase process.
5
Mary Ellen
verified purchase
7 days ago
Great customer service
Great customer service. Both people I talked to were extremely helpful in terms of how to measure for a difficult to fit roof rack.
5
Greg Lirot
verified purchase
8 days ago
I think that Rack Warehouse is the only place to shop for racks and related items
I think that Rack Warehouse is the only place to shop for racks and related items. Timely delivery, in stock, and reasonable prices. This store is great!
5
Robert Enger
verified purchase
13 days ago
It was nice to always speak to a pleasant human being
It was nice to always speak to a pleasant human being. All questions were answered immediately. And, they did what they said they would do... goodness.
5
Jason Berard
verified purchase
15 days ago
Friendly
Friendly, expert staff, and great prices on great products!
5
Abian LeLevier
verified purchase
16 days ago
Yakima bed racks & accessories
Knowledgeable people answer the phone. I got everything I expected. Very professional
5
Rachel Frank
verified purchase
16 days ago
Install of cross bars
All staff were pleasant and professional. The install was completed in a timely manner. Staff went above and beyond to show me how to remove the hullevator for winter storage.
3
Craig LANIER
verified purchase
18 days ago
Sent me the wrong rod holder the first time. Had to send those back, get the right ones sent to me
Sent me the
5
Customer
verified purchase
18 days ago
Prompt, Acurate Service
Great job!