"Rack Warehouse-- The real thing! First of all, a human being answers the phone, that's right, a person with a name. No more buttons to push, just say "hello" and tell 'em what you called for. Then, they know their stuff. They know what they sell, and they have great advice and customer service. And, best of all, if you don't know your way around a roof rack and a bumper, and you order the wrong stuff, they take it back! One more thing--- I ordered by phone on a Thursday, it was delivered to me the next day in Illinois.

- by Tom A. from Evanston, IL

"Due to the significant savings offered, I ordered a re-boxed, upper end bicycle hitch rack. Never having purchased a re-boxed item I was a bit skeptical. The rack was delivered a day before promised with no parts missing and all item in new condition as advertised. I highly recommend shopping with The Rack Warehouse and take advantage of the re-boxed discount if available.

- by Therese B. from Casper, WY

"Easy On-line Ordering Process. Item was backordered waiting for Thule (TracRac) to produce for the new 2017 Ford F250 81 inch bed length configuration. Excellent and prompt communications about backorder status, and then the actual shipment with tracking information. Ordered on Friday and received (via FedEx in NC) the following Thursday. Great service.

- by Paul A. from East Bend, NC