"I recently placed a order on line, and your company called me because the manufacturer recommended a different size Bar for the roof racks that I purchased. I am thoroughly impressed with your customer service ! The fact that they would look at each order and details before shipping it is amazing!

- by Tammy C. from Stanton, CA

"I ordered my rack online and received an email a few days later informing me that it was out of stock. I really appreciated the call for several reasons: first because they had not charged my credit card since the rack was out of stock, and secondly because I was not left waiting assuming the rack was its way when it wasn't. I think that was just good customer service. But it didn't stop there, when the rack came in stock, I received another email asking how I wanted it shipped. This again was good customer service because it gave me an option to pay for and expedited shipment if I needed the rack immediately. Over all, as you can tell from my rating, I was very pleased with the service I received and equally pleased with the product.

- by K. D. from Fallbrook, CA

"I recently purchased an Inno Gravity Ski Rack; all aspects of this purchase were handled perfectly. I would buy from you again and recommend you to friends. Thank you

- by Michael M. from Redding, CA