"I ordered my rack online and received an email a few days later informing me that it was out of stock. I really appreciated the call for several reasons: first because they had not charged my credit card since the rack was out of stock, and secondly because I was not left waiting assuming the rack was its way when it wasn't. I think that was just good customer service. But it didn't stop there, when the rack came in stock, I received another email asking how I wanted it shipped. This again was good customer service because it gave me an option to pay for and expedited shipment if I needed the rack immediately. Over all, as you can tell from my rating, I was very pleased with the service I received and equally pleased with the product.

- by K. D. from Fallbrook, CA

"Great price on the Yakima Showdown...cheapest of all sites I checked on the internet. Super easy ordering and checkout. Customer Service called to make sure I knew my Jeep had to have After Market Crossbars in order for it to fit. Ordered Sunday Night...received Wednesday afternoon. Can’t wait to try my new rack out on my next kayak adventure :)

- by Elizabeth B. from Lock Haven, PA

"Delivery was fast and the informational video was excellent for my Yakima bike rack.

- by Joel E. from Lake Stevens, WA