"Rack Warehouse-- The real thing! First of all, a human being answers the phone, that's right, a person with a name. No more buttons to push, just say "hello" and tell 'em what you called for. Then, they know their stuff. They know what they sell, and they have great advice and customer service. And, best of all, if you don't know your way around a roof rack and a bumper, and you order the wrong stuff, they take it back! One more thing--- I ordered by phone on a Thursday, it was delivered to me the next day in Illinois.
- by Tom A. from Evanston, IL
"I was trying to determine which style of bike carrier would best suit our needs and getting more and more confused as I read more and more articles and reviews. I called The Rack Warehouse and the person I spoke with was great! He answered all of my questions, explained the differences, what type of hitch worked best for what we wanted, and he didn't seem to mind explaining things. I decided on one of his recommended picks based on what we wanted, ordered it, and it showed up two business days later in Virginia. Great experience - I've already recommended them to a colleague. Thanks!!
- by Maurita S. from Arlington, VA
"Rack shipped when they said it would and arrived a day early. Can't ask for better than that.
- by Paul S. from Maple Grove, MN