"Good communications on manufacturer delay (direct ship from manuf), and items arrived sooner than predicted anyway. They had a Malone discount that automatically applied - sweet! Smooth transaction, no issues. I'd order from them again in a heartbeat.

- by Patricia P. from Duluth, MN

"Easy On-line Ordering Process. Item was backordered waiting for Thule (TracRac) to produce for the new 2017 Ford F250 81 inch bed length configuration. Excellent and prompt communications about backorder status, and then the actual shipment with tracking information. Ordered on Friday and received (via FedEx in NC) the following Thursday. Great service.

- by Paul A. from East Bend, NC

"The Saris Freedom hitch mount bike rack arrived yesterday! Delivery was very prompt and great price so far in the internet. Customer service is great; even called me to verify the fitment for our vehicle and provide us cautionary measure regarding the racks dimensions et al. Highly recommendable!

- by Joy G. from Costa Mesa, CA