"While my order did not turn out as I had planned, for delivery the day before my vacation. Circumstances were what they were, and my order did not come as I had planned and it was my fault that my expectations of a great ski vacation were dashed. Overall, Rack Warehouse went above and beyond what I expect and it felt like they had my back. They contacted me immediately following my order, with questions, concerns and current order status. In short, they hit the ball out of the park. I recommend them and will return for my next rack purchase.

- by Mark P. from Mesquite, NV

"Easy On-line Ordering Process. Item was backordered waiting for Thule (TracRac) to produce for the new 2017 Ford F250 81 inch bed length configuration. Excellent and prompt communications about backorder status, and then the actual shipment with tracking information. Ordered on Friday and received (via FedEx in NC) the following Thursday. Great service.

- by Paul A. from East Bend, NC

"Good morning. I am in disbelief. I ordered a Thule platform rack on thurs at 2:45 pm and it was at my front door by 11:00 am the next day. I will be telling everyone about your service. The bike rack is awesome. Extremely happy with the product and price. I am blown away with service. Would recommend doing business with you to everyone. Thanks Rich

- by Rich C. from West Hartford, CT