"Good morning. I am in disbelief. I ordered a Thule platform rack on thurs at 2:45 pm and it was at my front door by 11:00 am the next day. I will be telling everyone about your service. The bike rack is awesome. Extremely happy with the product and price. I am blown away with service. Would recommend doing business with you to everyone. Thanks Rich
- by Rich C. from West Hartford, CT
"Rack Warehouse-- The real thing!
First of all, a human being answers the phone, that's right, a person with a name. No more buttons to push, just say "hello" and tell 'em what you called for.
Then, they know their stuff. They know what they sell, and they have great advice and customer service. And, best of all, if you don't know your way around a roof rack and a bumper, and you order the wrong stuff, they take it back!
One more thing--- I ordered by phone on a Thursday, it was delivered to me the next day in Illinois.
- by Tom A. from Evanston, IL
"The online service is excellent! They were fast to respond to inquiries, and they shipped extremely quickly as well. To top it all off, they had by far the best deal on my ski rack I could find on the internet.