"While my order did not turn out as I had planned, for delivery the day before my vacation. Circumstances were what they were, and my order did not come as I had planned and it was my fault that my expectations of a great ski vacation were dashed. Overall, Rack Warehouse went above and beyond what I expect and it felt like they had my back. They contacted me immediately following my order, with questions, concerns and current order status. In short, they hit the ball out of the park. I recommend them and will return for my next rack purchase.

- by Mark P. from Mesquite, NV

"Good communications on manufacturer delay (direct ship from manuf), and items arrived sooner than predicted anyway. They had a Malone discount that automatically applied - sweet! Smooth transaction, no issues. I'd order from them again in a heartbeat.

- by Patricia P. from Duluth, MN

"Reboxed item review: This review covers the “reboxed” way of buying this trailer. The trailer is awesome as many reviews before me have stated. Nothing to add there, but for those of you considering purchasing a reboxed item, I highly recommend it. I was skeptical so I spoke with customer service first. I was told that it’s strictly a damaged box, that all parts are inventoried and inspected, there’s no scratch or dent stuff, and everything is brand new and fully warranted. I gave it a try and everything was perfect! Only the exterior box showed damage and they patched the box up with additional packing materials prior to shipping. All contents were intact and in perfect condition. I was able to buy reboxed accessories too like a spare tire and prop stand. I saved a significant amount of money and am very happy with the overall experience. Ordered on Thursday ... had everything Tuesday!

- by Tim from St Louis MO