"I ordered my rack online and received an email a few days later informing me that it was out of stock. I really appreciated the call for several reasons: first because they had not charged my credit card since the rack was out of stock, and secondly because I was not left waiting assuming the rack was its way when it wasn't. I think that was just good customer service. But it didn't stop there, when the rack came in stock, I received another email asking how I wanted it shipped. This again was good customer service because it gave me an option to pay for and expedited shipment if I needed the rack immediately. Over all, as you can tell from my rating, I was very pleased with the service I received and equally pleased with the product.

- by K. D. from Fallbrook, CA

"Great service. Knowledge staff that hooked us up with exactly what I needed for an SUV that nobody else wanted to assist us with. Shipping was fast and everything arrived to California as expected. Would totally do business with these guys again!

- by Vince R. from Temecula, CA

"The Rack Warehouse people have been excellent in every way. Great technical support in selecting the correct rack. Excellent prices and delivery. Fair and prompt with returns. Finally they even assisted me in finding this review site. In the future, I will deal with The Rack Warehouse for all of my transport/carrier needs.

- by Gary S. from Knoxville, TN