"I recently placed a order on line, and your company called me because the manufacturer recommended a different size Bar for the roof racks that I purchased. I am thoroughly impressed with your customer service ! The fact that they would look at each order and details before shipping it is amazing!
- by Tammy C. from Stanton, CA
"They had the rack I wanted on sale for a great price. When I tried to place the order it wouldn't go through. When I tried again the next day the rack was no longer on sale. I called them, explained the situation, and an extremely nice guy said "no problem" and gave me the rack for the sale price. It shipped quickly and I received it via FedEx within three days. Great customer service and great price. Very happy with The Rack Warehouse. I recommend them to everyone.
- by Barry G from Venice, FL
"Easy On-line Ordering Process. Item was backordered waiting for Thule (TracRac) to produce for the new 2017 Ford F250 81 inch bed length configuration. Excellent and prompt communications about backorder status, and then the actual shipment with tracking information. Ordered on Friday and received (via FedEx in NC) the following Thursday. Great service.